Privacy Policy

At KWallet, your privacy and security come first. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our services. By using KWallet, you agree to the practices described below.

1. Information We Collect

To give you the best possible experience, we may collect:

• Personal details: Name, email, phone number, and bank details (for transactions).
• Usage data: How you interact with the app, device type, and IP address.
• Location data: Only during KYC (identity verification) to comply with regulations.
• Cookies and tracking data: To improve functionality and analyze performance.

2. How We Use Your Information

We use the data we collect to:

• Provide and maintain our services.
• Process your transactions securely.
• Verify your identity (KYC).
• Improve app performance and user experience.
• Communicate important updates, security alerts, and promotions (with your consent).

3. Sharing of Information

We never sell your data. We only share it when:

• Required by law or regulation.
• Necessary for KYC and compliance.
• With trusted service providers who help us deliver secure services (e.g., payment processors).

4. Your Rights

You are in control of your data. You can:

• Request access to the information we hold about you.
• Ask us to update or correct your details.
• Request deletion of your data, unless we need it for legal or regulatory purposes.
• Opt out of marketing communications at any time.

5. Data Security

We use advanced encryption and security measures to keep your personal data safe. While no method is 100% secure, we work continuously to protect your information against unauthorized access.

6. Cookies & Tracking

We use cookies to make KWallet faster and easier to use. You can choose to block cookies in your browser, but some features may not work properly without them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we'll notify you through the app or email.

8. Contact Us

Have questions about your privacy? Reach us anytime at support@kwalletapp.com